FAQ

Where are you located and how far will you travel?

We are located in Seattle, WA and are willing to travel as far as you would like. In general, up to 50 miles from Seattle is included in your package. If travel time is further than 2.5 hours from Seattle overnight accommodations may be needed.

I am having a classy wedding is your team going to fit in?

Yes! We dress appropriately! That may mean a suit and jacket for some weddings or a Hawaiian t-shirt for others. Let us know if you are going to a particular look otherwise we will arrive in formal attire.

Have you filmed at my venue before?

Probably! Just ask and I can see if I have any example videos I can send you.

How long does it take for me to get my videos?

We never rush a wedding film. The average delivery time is 1-2 months and the very latest is 120 days. The films are delivered in parts so you can share the Sneak Peak and Highlight films sooner.

How is music selected? Can we pick our songs?

By law, music for your videos must be licensed due to copyrights. To solve this we partnered with the music licensing service Songfreedom.com. This lets us use todays hits and the wedding classics. Most couples choose their own music from the website or they pick a style they want us pull from. To save a little time we also have a wedding playlist that has all of our favorites.

Will you work well with my Photographer?

We look at a wedding as a team event where each one of your vendors are a player with the ultimate goal of you having an amazing wedding day. With this in mind our top priority is making sure you have the best day possible with delivering an exceptional wedding video as a very close second. In reality this means we balance our time so that we get what we need for the video without taking up time in your already very packed day. Photographers love us for this because it allows them to get in a stride without having to worry about stepping on our toes. We excel of at taking advantage of downtime and filming from behind the scenes Also since we have been active in the wedding community since 2013 and there is a good chance we have worked with your most of your vendors before.

How do I decide on how many hours of video coverage I need for my wedding?

If you are planning on having events like a location change, tea ceremony, etc. I recommend you add an hour or two to these guidelines. When booking we will talk about your plans and I can help you choose the right amount of hours for your day.

  • 6 Hours typically covers the ceremony to the start of open dancing at the reception.
  • 8 Hours typically covers the final touches of getting ready to open dancing.
  • 10 Hours typically covers most of getting ready through a good part of dancing.
  • 12 Hours typically covers your whole day, from getting ready to your send off at the end of the night.

Can you hold my wedding date? How does booking work?

Your wedding date can be reserved with a signed contract and a 20% deposit of your package price.

What is your payment schedule?

20% of your package price is due upon signing the contract to reserve your date. The balance is due 30 days before your wedding day. We are happy to offer payments plans if requested. We primarily accept checks but you can also accept credit cards through PayPal for a small fee.

If we are running behind schedule, will you stay longer than we booked you for?

We work with you in selecting a package that best fits your day and excel at working with your other vendors to make sure everything goes to plan. Typically, we have not run into any issues, even when weddings running are behind schedule. But if something happens and you need us to stay we are always happy to. Extra time is billed at $230/hr.

How do you deliver our videos?

All videos are delivered online using the website Mediazilla. This is a private platform that makes watching, sharing, & downloading a breeze without losing the classic DVD professional style menus. The Mediazilla app also makes it easy for you to share and stream your videos on any device (i.e smartphone/TV). We also have you covered on DVD’s and USB’s if you would like to add those on.

Do you capture the audio from our day? And how?

Yes! Good audio is what makes our wedding films so compelling and we strive to capture as much of it as we can. We use professional microphones on all of our cameras and will mic up the groom and officiant for the ceremony and first look. We also love backups and will have a minimum of 3 separate audio recordings for your ceremony and toasts to ensure we never have any issues. Last but not least we only use audio that makes you look good, so no need to worry about watching what you say 🙂

Do we have to feed you at the wedding reception?

Yes please!  As weddings are very long days, we do required a meal break. I recommend that we be served at the same time as the bride and groom so that when you are done eating, we are done as well and can start capturing the next event.